1. Why see a therapist?
Choosing to see a counselor or therapist is often an anxiety provoking exercise. However it can also be very empowering. Counselors are trained to understand and empower others to solve their own problems. It is thing kind of empowerment that allows the client to go on with confidence long after the therapy relationship ends.
Therapists have the advantage of being the participant in the resolution of your kind of problem often thousands of times of the course of many years, therefore they can offer a unique perspective on how to avoid pitfall and how to choose a direction that will ultimately create better marriages, relationships, women, men, children and teens.
Our practice is a family own practice by professional who train others seeking to become therapist themselves. We also have almost 25 combined years of experience in addressing mental health problems. We want to be a part in your growth. Take the plunge and request an appointment today.
2. What happens during my first appointment?
Your first appointment is a comprehensive assessment that typically lasts 60 to 90 minutes. Your therapist will ask detailed questions about your current concerns and relevant history to understand your needs and determine the best approach to your care. The therapist will then advise you on the recommended frequency of sessions (weekly, biweekly, or monthly).
3. What kinds of clients do you see?
Our client population includes mostly couples, men, women and families. We also see teen boys and girls. We specialize in addressing the issue of women, teen girls and couples struggling with their relationship.
4. Which therapist is right for me?
For Women and Girls (Ages 8+):
Natasha Pemberton-Todd, LCMHCS, specializes in supporting women and girls, focusing on coping skills, child and mood disorders. She offers individual, family, and group therapy sessions.
For Couples, Men’s Issues, and Relationship Challenges:
Dr. Carlos Todd, PhD, LCMHC, provides therapy for couples, men (ages 16+), and women (ages 25+). He specializes in anger management, family conflict, and marital and premarital counseling. Dr. Todd offers individual, couples, and family therapy sessions.
5. How do I schedule an appointment?
You can schedule an appointment in two ways:
- Online (via our website): You can view available dates and times and select your preferred slot. Please note that your appointment is not confirmed until we collect your demographic and insurance information. After you submit your request, our staff will contact you to obtain this information and finalize your booking. After you submit your request, our staff will contact you to obtain this information and finalize your booking within a few hours on business days and within 24 hours on weekends.
- By phone (contacting our office directly): Please be prepared to provide your demographic and insurance details when you call.
Appointments are scheduled on a first-come, first-served basis and are subject to availability.
Important information for couples: For the first session, insurance will be billed individually for each partner. Subsequent sessions will be billed under one individual.
6. What services do we provide?
We specialize in addressing anger, conflict, anxiety and women and relationship issues. We work with
2. Men who struggle with anger
3. Conflict in family businesses
4. Individual who struggle with anxiety and depression
We also provide training seminars and online anger management classes.
7. What are your credentials?
We are a family-owned practice operated by husband and wife, Dr Carlos Todd, PhD, LCMHC, and Natasha Pemberton-Todd, LCMHCS. As the sole providers, they are both fully licensed to practice counseling in North Carolina.
Dr. Carlos Todd has additional training and certification in anger, conflict management and coaching. Mrs. Pemberton-Todd also provides training to counselors seeking to become licensed as counselors.
8. How do I pay for services?
You may either use your insurance plan or pay out of pocket.
9. Do you offer in-person appointments?
Currently, we offer telehealth sessions only. This allows you to receive convenient and confidential care from the comfort of your own home. We are exploring the possibility of offering in-person appointments again in the future, but we don’t have a confirmed date at this time. We will keep you updated on our website.
10. Can I speak with a therapist before scheduling an appointment?
We understand that finding the right therapist is important. We don’t offer free consultations, as our initial session is structured to provide you with meaningful insight and value. It’s more than just an introduction—it’s a space to explore your concerns and decide how we can collaborate effectively. Our current clients appreciate this approach because it prioritizes their time and care.
To help you make an informed decision, we encourage you to review each therapist’s profile, including their specialties and approach to therapy, on our website. If you feel a therapist is a good fit after reviewing their profile, you can schedule an appointment directly online or by phone.
If you have specific questions that aren’t answered on our website, please feel free to contact our office, and we will do our best to assist you.
11. What is your fee structure for Counseling Services and Insurance policies?
Self-Pay Rates:
- Natasha Pemberton-Todd, LCMHCS: $145 per session
- Dr. Carlos Todd, PhD, LCMHC: $165 per session
Using Insurance:
We are happy to bill your insurance. To verify your benefits and provide you with detailed coverage information (including any co-pays, deductibles, or co-insurance) at least one week before your first appointment, please provide your insurance and demographic information when you schedule, this will give us enough time to verify your coverage.
Payment and Intake Forms:
Payment is collected at the time of service. To ensure a smooth check-in process, please complete your intake forms before your appointment.